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顧景昇

職稱: 教授 

姓名: 顧景昇

辦公室電話: 2401
研究專長: 旅行社選擇模式、旅行業電子商務應用、旅行業顧客關係管理、電子化企業、服務業管理
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學年度 期刊等級 論文名稱(篇名)
104SSCI,Transition Process Activities and Team Efficacy of Flight Attendants
104SSCI,Intimate Knowledge Initiators: Bonding the Suppliers and Buyers in the Online Group-Shopping Environment
104SSCI,Cultivating Travelers’ Revisit Intention Toward e-Tourism Service: The Moderating Effect of Website Interactivity
104SSCI,The Relationships among Supply Chain Partnerships, Customer Orientation, and Operational Performance: the Effect of Flexibility
102SCI,Functional Integration and Systems Implementation of Customer Relationship Management in Hotel Industry: A Multilevel Analysis.
102SSCI,Technological Competence and Team Cohesiveness among Travel Agencies.
102SSCI,Putting Forth Marketing Competencies Strength with Collaborating Partners in the Hotel Industry.
101SSCI,Distributed Fascinating knowledge over an Online Travel Community
101TSSCI,惡質顧客行為對空服人員服務破壞意圖之影響
101SSCI,Bridging Indistinct Relationships and Online Loyalty: Evidence from Online Interest-Based Communities
101SSCI,Beyond Price, How Does Trust Encourage Online Group’s Buying Intention?
101SSCI,Partner Choice: Adaptation of Strategic Collaboration between Travel Agencies
100SSCI,Strategic Alignment Leverage Between Hotels and Companies: the Buyer-Supplier Relationship Perspective
100SSCI,Recommendations from a Virtual Community as a Catalytic Agent of Travel Decisions.
100TSSCI,中華航空公司品質管理導入、顧客導向、知識分享對組織公民行為與工作績效的影響
99SSCI,Fan, Yi-Wen. and Ku, Edward (2010). Customer Focus, Service Process Fit and Customer Relationship Management Profitability: the Effect of Knowledge Sharing.
99SSCI,Ku, Edward (2010). The Impact of Customer Service through Implementation of Information Systems.
98SSCI,Customer Focus, Service Process Fit and Customer Relationship Management Profitability: the Effect of Knowledge Sharing.
98SSCI,Job Demand, Emotional Awareness, and Job Satisfaction of Internship: the Moderating Effect of Social Support.
98SSCI,Knowledge Sharing and Customer Relationship Management in the Travel Service Alliances.
98其他,The Decision Making in Selecting Online Travel Agencies: An Application of Analytic Hierarchy Process.
98其他,On-Line Pricing in the Hotel Industry: A Multilevel Analysis.